Self Help
Troubleshooting dial tone/static issues
Maximizing your Internet speeds | Internet service details
Using the DTV ADB 3800W HD box | Using Amino DVR and set top box

 

Complaint Resolution
We invite you to bring any complaints or disputes to an MTA store in Eagle River, Palmer or Wasilla. You may also write to Matanuska Telephone Association, Attn: Customer Service Manager, 1740 S Chugach Street, Palmer Alaska 99645. Within 7 days, we will send you a letter acknowledging receipt of your complaint. Within 15 days of receiving your complaint, we send you a letter of determination. If MTA’s determination is not satisfactory, you may contact the MTA Board of Directors or the Regulatory Commission of Alaska.