How to use wireless phones and features.

How to Use Palm Treo

How to Use HTC Hero

How To Text Message

Send a text message from this web site to an MTA Wireless phone: Go to the Send A Text Message page. Write your message. Send.

Send a text message from an MTA Wireless phone: Select the messages option from your phone's menu. Select "Write Message." Write your message. Enter the 10-digit wireless phone number. Send.

Send a message from an MTA Wireless phone to any email address (requires sender to be in an area with data coverage): select messages option from your phone's menu. Select "Write Email." Enter email address. Write your message. Send.

Send a text message from any email account to an MTA Wireless phone: Address an email to the 10-digit wireless phone number followed by @sms.mtawireless.com. Write your message. Send.

Receive a text message on your MTA Wireless phone: An alert tone will sound and an envelope icon will appear on your phone's screen. Use the up/down keys to scroll through the entire message. If your mobile phone is off, is outside of the Mat-Su area, or the battery is dead, the incoming messages will be stored for as long as 10 days.

Text Message steps may vary. Refer to your mobile phone owner's manual.

Text faster, read Text Messaging Vocabulary.
To add Text Messaging, Contact Customer Service »

How To Use Calling Features

Call Forward No Answer: Dial *71, the 7- or 10-digit number, send.
Call Forward Busy: Dial *74, the 7- or 10-digit number, send.
Call Forward Immediate: Dial *72, the 7- or 10- digit number, send.
Deactivate Call Forward: Dial *73, send.

To 3-Way Call: Dial the first person and press send. When the first person answers, let them know you will be putting them on hold. Press send again. Dial the second person and press send. When the second person answers, let them know you will be adding the first person. Press send once more to connect all three people.

 

How To Repair Under Manufacturer Warranty

Option 1:
MTA will provide a “loaner” phone and send your phone in for repair. Cost $29.99.

Option 2:
Please contact the appropriate manufacturer for repair. Liquid damage and excessive wear and tear are not covered under manufacturers’ warranties. Warranty coverage is determined by the manufacturer.

HTC Models
Personal Communications Devices Repair
555 Wireless Boulevard
Hauppauge, NY 11788
(631) 233-3308

Kyocera Models
First Wireless Group, Kyocera Repair
1850 Lakeland Avenue
Ronkonkoma, NY 11779
(800) 349-4478
www.mcspi.com

LG Models
LG Repair
201 James Record Rd, Bldg #2
Huntsville, AL 35824
(800) 793-8896

Motorola Models
Motorola Consumer Repair
5700 S Int'l Pkwy, Ste A, Dock #19
McAllen, TX 78503
(866) 289-6686

Nokia Models
Nokia Repair
C/O Palco
2914 Green Cove Road
Huntsville, AL 35803
(888) 665-4228

Samsung Models
Samsung Repair
1301 East Lookout Drive
Richardson, TX 75082
800-SAMSUNG or (888) 987-4357