Setting up voice, web, fax, extension and routing services.

Voice SET UP VITAL VOICE MAIL

Mailbox Set Up
Call 745-7900, 696-7900,or *88 from the phone with voice mail.
Following the prompts, enter your temporary PIN (0-0-0-0-0-0) followed by the # key.
Enter a new personalized 4- to 20-digit PIN, followed by the # key. Confirm by entering again.

Greeting Set Up
For a personal greeting, dial 1.
For a system generated greeting with your name, dial 2.
For a system greeting that includes your number, dial 3.
For a system greeting that does not include your name or number, dial 4.
To save your greeting, dial #.

Web INTRODUCTION TO WEB ACCESS VOICE MAIL

Follow the VITAL VOICE MAIL instructions for Mailbox Set Up and optional Greeting Set Up.
Use Internet Explorer to open https://mymtasolutions.com.
Enter your 10-digit telephone number and personalized PIN (labeled Password).
Click the Login button.

The Messages & Calls tab will show a list of your messages. You can play, delete or mark messages; save messages to your computer; reply to or forward messages and add callers to your contact list. The Voicemail Player allows you to listen to your messages using a similar interface to an MP3 player. For more details, refer to the PremierVoice Web Access Messages & Calls Page.


Fax MANAGING FAXES & EXTENSIONS WITH GOLD VOICE MAIL

Refer to the PremierVoice Managing Faxes sheet to review, forward and print faxes. To establish separate voice mail greetings and passwords for other family members or employees, refer to Set Up Family/Extension Mailboxes.

 

Route SETTING UP A ROUTING/ANNOUNCEMENT BOX

Follow the WEB ACCESS instructions (above) for logging into your online voice mail services. Then follow Set Up Easy Attendant instructions for configuring your Business / Non-Business Hours, Extensions, and Schedule menus.

Ready to learn more? Click Using PremierVoice >
Get quick answers to Frequently Asked Questions >

If you have questions regarding PremierVoice, please contact 745-3211 for residential,
761-2699 for business or toll free 1-800-478-3211.


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